Welcome to Holylume — your destination for meaningful Catholic jewelry, faith-inspired home decor, and timeless Christian gifts designed to bring peace, comfort, and beauty into everyday life.
Below are answers to some of our most common questions regarding shipping, orders, returns, and more. If you need additional help, feel free to contact us anytime at support@holylume.com.
We work hard to process and ship all orders within 1–3 business days, Monday through Friday.
Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
Please note that during holidays, seasonal launches, or high-volume periods, processing times may be slightly longer.
We currently offer:
International shipping times may vary depending on customs clearance and local delivery carriers.
Yes — Holylume proudly ships worldwide.
Please note that international orders may be subject to customs duties, import taxes, or local fees depending on your country’s regulations. These charges are the responsibility of the customer and are not controlled by Holylume.
If a package is refused due to customs fees, shipping costs are non-refundable.
Yes — orders may be canceled or modified within 24 hours of purchase, as long as the order has not already entered processing or shipment preparation.
To request a cancellation or change, please contact us as soon as possible at:
We accept returns within 30 days of delivery for eligible items in their original condition.
Once your return is received and inspected, refunds will be issued to your original payment method.
Please note:
To begin a return, contact us at:
We currently accept:
All payments are processed securely through encrypted checkout systems.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email support@holylume.com and include:
We’ll gladly offer a replacement, store credit, or refund depending on the situation.
We currently accept select wholesale and partnership inquiries for boutiques, churches, gift shops, and faith-based organizations.
Please contact us at:
with details about your business or project.
You can reach our support team anytime at:
We typically respond within 24–48 business hours.